They did in fact have a talk you through basic controls.. It was called character creation, and they removed it. The CC even had exenstive backstory and by the time you walked out if you had a brain larger than a dust-mite (thus eliminating half of the game playing population) you had a feel for the game before you started. But even then you still had the backyards which have these little floating infocubes that say -shift-click-me. There was voice overs and more in the old CC and backyard that gave you essential game control explanations. That was all removed as being too.. complex....to make way for.. ICC ****typort for the introduction of Alien Invasion.
Course everyone wants stuff spoon-fed these days and the playing population has the attentionspan of a gnat thus anything complex is lost on them. ya know like story and background.. that sorta stuff.