Hmm played since launch myself. I always like the original genetics lab start up area. Had a much more SciFi feel to it. The mad scientists feel to it.
Arrival hall was nice as it still dumped you into the back yards prior to SL. Then with SL it added the Jobe option. It was not until AI released that it forced you to SL or Noob Island.
And there is one of the reason we have issues. The new character creation says Rubi Ka and Shadow Lands. But no where does it tell you what one gets you over the other. Some how it really is screwed up. It is like with AI release they decided to only cater to the experienced player.
What does this ramble really say? That they have dumbed down the start up experience so much that it is obvious why truly new folk go WTF and quit.