GMI possibly insane tonight

**Enfohip** · Feb 4th, 2017, 08:30:05

looks like FC forgot that there were GMIs in west athens, so if anyone needs to activate grace or get some creds, you might want to give the place a visit ;P

Edit: they are disabled, duh..

**Blazeit420** · Feb 4th, 2017, 10:46:57

Originally Posted by Enfohip

looks like FC forgot that there were GMIs in west athens, so if anyone needs to activate grace or get some creds, you might want to give the place a visit ;P

I wish you were right, but theyre deactivated. if anything theyre only good for unequipping your toon.

**Aeliniyah** · Feb 4th, 2017, 12:23:14

Originally Posted by Freqflyerdnt

They will fix this however they fix it. If they can fix it.
I think it's a bigger issue than some of us/you expect.

And this right here is the problem. We don't know how big of a problem it actually is because they don't communicate. Anything. Ever.

It would be a lot easier to be patient and wait if we had even some info about the issue and some estimate when we can expect a solution.

The fact that i don't like them thanking for my patience might be a cultural feature or something but where i'm from, you don't thank people for their patience when you screw up (ok, maybe this was some outside hack and not entirely FC's fault, but still server security etc are their responsibility in the end so ultimately it is their screw-up and their responsibility to fix). You apologize and fix the problem! And afterwards when the problem is fixed you can thank for patience and understanding. Not Before.

**Dogberry** · Feb 4th, 2017, 18:08:19

I'm with Aeliniyah here....just some basic feedback would be good. The GMI issue has been going on for a number of days, but we have heard nothing about the problem, or it's timetable for resolution. It's like FC don't give a monkeys...and I'm being polite

No answer from the GD, or anyone else?

Just try to give a little bit of assurance...it's really not that hard

**Literary** · Feb 4th, 2017, 18:16:28

Aye, what you said.

FC, I find your lack of communication disturbing.

I think FC has put all staff on Conehead Exiles. I looked at the Conan Exiles page on Steam and they're doing the stressful launch thing, ( a stress-out the staff test, not a stress test) I wont be getting it-- tried Ark. Solo server was interesting. Multiplayer full loot is not. Searching for a server that is a happy medium tween the 2 takes too much time. yeah, easy to find servers that claim that but you log on and no one is home. I expect the same will be true of CE.

FC is making a bet that Exiles will be more profitable then AO

**Oliveerz** · Feb 4th, 2017, 19:39:15

Fc halfequipped my character today and i received a bonus 5 days for the hassle. They still did not equip my ncus or my cc which was in GMI.

**dritst** · Feb 4th, 2017, 20:25:40

Originally Posted by Oliveerz

Fc halfequipped my character today and i received a bonus 5 days for the hassle. They still did not equip my ncus or my cc which was in GMI.

Nice move from FC

**Oliveerz** · Feb 4th, 2017, 22:00:06

Originally Posted by dritst

Nice move from FC

well, they did equip it when i did a ipreset, opus.

**Rizzirevange** · Feb 5th, 2017, 17:25:06

Anything new about this? Still missing my items from gmi, no e-mail answer no official post or anything else?

**Odonoptera** · Feb 5th, 2017, 19:17:25

We're still working through characters affected by the issue on a case-by-case basis. As far as the underlying issue with the GMI itself, that's something we're continuing to look into. Thank you!

**Caloss2** · Feb 5th, 2017, 20:09:36

Originally Posted by Odonoptera

We're still working through characters affected by the issue on a case-by-case basis. As far as the underlying issue with the GMI itself, that's something we're continuing to look into. Thank you!

What are the team going to do about accounts that have become frozen due their being no access to the GMI.
I know of a few already, and that number will only increase the longer this continues, what if anything does the team have planned for this ?

**Literary** · Feb 5th, 2017, 21:28:23

I imagine they'll offer an additional free month once it's fixed.

Above I was joking that the Conan Exiles launch was a 'Stress Out the Staff Test". It's truer then I thought, geeze:

https://steamcommunity.com/games/440...12419050367067

TL:dR version, FC had to drop the server company for the 200 "Official Servers" because said company couldn't deliver what they promised. They're in the process of finding a new server vendor who can handle the load.

**Emma** · Feb 6th, 2017, 19:19:52

Originally Posted by Odonoptera View Post

We're still working through characters affected by the issue on a case-by-case basis. As far as the underlying issue with the GMI itself, that's something we're continuing to look into. Thank you!

Originally Posted by Caloss2

What are the team going to do about accounts that have become frozen due their being no access to the GMI.
I know of a few already, and that number will only increase the longer this continues, what if anything does the team have planned for this ?

It would help a lot if you would post something Odonoptera ... about what will be done to mitigate the closed GMI for paid players that rely on GRACE to keep their subscriptions open?

Emma

**Odonoptera** · Feb 6th, 2017, 22:28:09