Missing HP bug confirmed, reproduced, need more testers

[Doctorhyde]

I told a friend (Wazupdoc) about the tower HP bug ... we did some testing today and its not the tower (he even deleted his and relogged). Even with no Life tower it still hits us both, though not equally (and its probably not Body Dev, since it affects him as a Soli more than me as a Trox).

So after we ran through some impromptu tests, I decided to make something more controlled, so that all can post their results here and we can maybe get FC to fix this. Its pretty bad, Wazupdoc is hit for around 10% of his max HP when this happens.

While this should not be Doctor-specific, I'm posting here first to see if we can get some more tests run. And yes, this really is quite serious, the lost HP can be the well over 1K HP and that's like just completely losing self-HP nano buffs. So I would really like to get other people testing to confirm.

NOTE: There is a partial workaround ... unequip a +HP item like an Arul Saba and then re-equip after each time that you zone. But this only works until you've buffed your HP. Once you zone with a HP buff running, you've lost some HP until you relog again or killed the HP buffs and redone the workaround. This only fixes the un-buffed HP, zoning with buffs still seems to be pointless as you end up losing as much HP as you gain until you relog.

Problem summary:

* When zoning with NO HP buffs, max HP is lost until a +HP item/buff is -removed- and re-equipped.

* It appears after running this test that sometimes you can even lose HP with no buffs running when you first log on (see my first test result)

* This is not the same as a playshifting "hit", as its not just current HP but MAX HP that is lost.

* This is not specifically because of Notum Wars Life towers, it happens when the user has no Life tower too.

* Unequipping a +HP item then re-equipping seems to fix the smaller part of the problem (for me, see other reports for any differences)

* HP loss -for me- is anywhere from 320 to 1575 ... I didn't have a good way to test with Enfo buffs.

[Doctorhyde]

Missing HP Test suite:

A) Name/Dimension/Prof/Breed/Level


B) Make note of any +HP buffs running during this test:


B2) Unbuffed Stamina and Bodydev:


C) Do you have a Life tower and if so, how much HP does it give?


D) Run the following tests:

... 0) relog to get a fresh start and not MAX HP: ______

... 1) add any nano buffs you want to test with (if none, skip step 2 relog) and note MAX HP: ______

... 2) relog (yes, really, again) and note MAX HP: ______ ... the difference from 1): _____

... 3) unequip 1 +hp item and note MAX HP: ______ ... the difference from 1): _____
(example: +dmg Arul, since it has no twinking)
(note: you -should- be down some from the loss of the HP item, but removing this item -should- add to your Max HP if you discount the HP buff from the item if it reset the HP bug as it seems to at times)

... 4) re-quip item from #7 and note MAX HP: _____ ... the difference from 1): ______

... 5) IF you lost HP when you relogged with HP buffs, cancel them, note max HP AFTER cancelling: ______

... 6) relog (yep) and re-cast the same nano buffsfor a fresh check of zoning bugs

... 7) zone and note MAX HP: ______ ... the difference from 1): ______

... 8) unequip the same +hp item and note MAX HP: ______ ... the difference from 1): ______
(example: +dmg Arul, since it has no twinking)

... 9) re-quip item from #7 and note MAX HP: _____ ... the difference from 1): ______

[Doctorhyde]

You can use this as a worksheet to help you give results ... the idea is to be -complete- so that we can give real numbers to Funcom.

E) RESULTS:
* 0: MAX HP before any +HP buffs: ______
* 1: list buffs:
* 1: MAX HP after +HP buffs: ______
* 2: MAX HP after 2nd relog: ______ ... difference from 1): ______
* 3: MAX HP after unequipping +HP item: ______ ... difference from 1): _____ ... which item was it (QL too)?
* 4: MAX HP after re-equipping: ______ ... difference from 1): ______
* 5: MAX HP after killing nano buffs: _____ ... difference from -0)-:
(6 has nothing to note)
* 7: MAX HP after zoning: ______ ... difference from 1): ______
* 8: MAX HP after un-equipping +HP item: ______ ... difference from -7-): ______
* 9: MAX HP after re-equipping +HP item: ______ ... difference from 1): _____
* NOTES:


F) If you have time, repeat the above tests from E) using different buff combinations and/or using different items in #5 and note them below including what was different about the new test:

... What changes made for this test:
RESULTS:
* 0: MAX HP before any +HP buffs: ______
* 1: list buffs:
* 1: MAX HP after +HP buffs: ______
* 2: MAX HP after 2nd relog: ______ ... difference from 1): ______
* 3: MAX HP after unequipping +HP item: ______ ... difference from 1): _____ ... which item was it (QL too)?
* 4: MAX HP after re-equipping: ______ ... difference from 1): ______
* 5: MAX HP after killing nano buffs: _____ ... difference from -0)-:
(6 has nothing to note)
* 7: MAX HP after zoning: ______ ... difference from 1): ______
* 8: MAX HP after un-equipping +HP item: ______ ... difference from -7-): ______
* 9: MAX HP after re-equipping +HP item: ______ ... difference from 1): _____
* NOTES:

[Doctorhyde]

A) Name/Dimension/Prof/Breed/Level
Doctorhyde/RK2/Doc/Trox/220


B) Make note of any +HP buffs running during this test:
none except gear, you can see the gear I was using for this test here: http://auno.org/ao/equip.php?saveid=61462 (replace those gloves with QL288 CM gloves)


C) Do you have a Life tower and if so, how much HP does it give?
no

D)

E) RESULTS: UP TO 320 HP "missing"
* 0: MAX HP before any +HP buffs: 15648
* 1: list buffs: NONE
* 1: MAX HP after +HP buffs: 15648
* 2: MAX HP after 2nd relog: 15648 ... difference from 1): 0
* 3: MAX HP after unequipping +HP item: 15828 ... difference from 1): +180 ... which item was it (QL too)? +140 HP +energy Arul Saba
* 4: MAX HP after re-equipping: 15968 ... difference from 1): +320
* 5: MAX HP after killing nano buffs: _____ ... difference from -0)-:
(6 has nothing to note)
* 7: MAX HP after zoning: 15648 ... difference from 1): -320
* 8: MAX HP after un-equipping +HP item: 15828 ... difference from -7-): +180
* 9: MAX HP after re-equipping +HP item: 15968 ... difference from 1): +140
* NOTES:
1. I relogged bugged with lowered HP
2. Un-equipping a +HP item added HP here by resetting whatever bug is causing this
3. re-equipping that item added the amount of HP that it should have
4. The difference from 7 to 8 should be -140 if nothing is bugged, but instead is +180



F) If you have time, repeat the above tests from E) using different buff combinations and/or using different items in #5 and note them below including what was different about the new test:

... What changes made for this test: buffed Life Channeler (+1344 HP)
RESULTS: Zoning with nano buffs causes -long term- HP loss
* 0: MAX HP before any +HP buffs: 15648 (low)
* 1: list buffs: Life Channeler
* 1: MAX HP after +HP buffs: 17312
* 2: MAX HP after 2nd relog: 16057 ... difference from 1): 1255
* 3: MAX HP after unequipping +HP item: 15917 ... difference from 1): 1395 ... which item was it (QL too)?
* 4: MAX HP after re-equipping: 16057 ... difference from 1): 1255
* 5: MAX HP after killing nano buffs: 14713 ... difference from -0)-: 935
(6 has nothing to note)
* 7: MAX HP after zoning: 16057 ... difference from 1): 1255
* 8: MAX HP after un-equipping +HP item: 15917 ... difference from -7-): -140
* 9: MAX HP after re-equipping +HP item: 16057 ... difference from 1): 1255
* NOTES:
1. I relogged bugged with lowered HP
2. When I cast LC at first I only got the 15648 HP (bugged) + 1344 (16992 total)
3. A few seconds later my HP "unbugged" and went up to 17312 (15968+1344), I used this for the results from 1: above
4. The difference in "5:" above is only 935, when it should be 1344, showing that the MAX from "0:" is the lowered HP ... showing that something in step "5:" fixes the case where you relog and are immediately bugged by 320 ... sort of ... as the math still doesn't quite add up
5. Unlike in previous test, the difference from 7 to 8 is -140, meaning our HP bug was not reset by unequipping the item nor by re-equipping the item in "9:" ... THIS HP WAS PLAIN GONE


... What changes made for this test: Added Superior Omni-Med Enhancement (+920 HP) to the test (still also casting Life Channeler)
RESULTS: LONG TERM LOSS of 1255-1575
* 0: MAX HP before any +HP buffs: 15648
* 1: list buffs: SOE + LC
* 1: MAX HP after +HP buffs: 18232
* 2: MAX HP after 2nd relog: 16657 ... difference from 1): 1575
* 3: MAX HP after unequipping +HP item: 16837 ... difference from 1): +180 ... which item was it (QL too)?
* 4: MAX HP after re-equipping: 16977 ... difference from 1): +140
* 5: MAX HP after killing nano buffs: 14713 ... difference from -0)-: 935
(6 has nothing to note)
* 7: MAX HP after zoning: 16977 ... difference from 1): 1255
* 8: MAX HP after un-equipping +HP item: 16837 ... difference from -7-): -140
* 9: MAX HP after re-equipping +HP item: 16977 ... difference from 1): 0
* NOTES:
1. The max HP in "2:" is what we would expect with 15968 HP, so casting buffs again reset the bugged HP when we relogged
2. Other results seem to mirror what would be expected after previous test

[Doctorhyde]

Did some more testing, on myself and an Enforcer, using the same buffs ... results are interesting, as I lost 1K "permanently" (requiring relog to fix) and the Enf only lost 80.

Life Channeler + Coruscating Screen + Superior Omni-Med Enhancement + Essence of Behemoth =

Doctorhyde (slightly different gear from previous tests):
19159 ... before relog
17852 ... after relog
14329 ... after cancelling buffs
15072 ... after zoning (after cancelling buffs)
15072 ... after relogging
15392 ... after removing and reequipping arul bracer
19159 ... re-buffed after relogging w/out buffs
18096 ... after zoning -with- buffs and even after swapping the arul

RESULT: LOST 1063 THAT CAN'T BE RECLAIMED


... We also tried with the same buffs on a friend's 220 enforcer ...

Daddyrabbit:
22031 ... all 4 buffs above
22031 ... after relog
18264 ... cancelled all buffs
17996 ... relogged (after cancelling buffs)
17996 ... zoned
18344 ... after removing and re-equipping arul
22111 ... re-buffed after relogging w/out buffs
22031 ... after zoning

RESULT: LOST 80 HP


... So ... wow ... Doctor lost almost 1K more HP when zoning with buffs.

We have similar armors, both are Melee, so ... Support Symbiants? Maybe an advy or someone else can check that?

[Ober]

Suggestion: include stam, body dev and max hp add total in each case? (if possible)

(Gonna see if I manage to test myself btw, if I can muster the strenght )

[Ober]

Oberdoc/RK2/Doc/Solitus/220

Relevant Equipment + perks. Add penultimate ofab in arms/hands. And 750 from tower.

Started by running from inf (s-omni-med+comps + a couple of uninteresting buffs) to OA.
Cleared all buffs before logging off. 16828 hp.

After some calculations, I came up with:
1033 stam, 253 from perks + gear + research + 300 HQ + contract
1392 body dev, 40 from gear, 87 from perks + research (4 ehn dna, full research) + 59 from 300 swimmingpool. Totals 186 from "stuff". x3 = 558 hp, x4 = 744 hp. Total body dev -> hp: 4176 (x3) 5568 (x4)
9516 max health add, 6626 from gear, 750 from tower, 2140 from perks (assault force + hp perkline) + research (maxed)

Total theoretical "unbuffed" hp:
15084 (bd*4) where 10260 should come from body dev add & max health add (not stam trickle) aka, "come from gear"
13692 (bd*3) where 10074 should come from body dev add & max health add (not stam trickle) aka, "come from gear"

My current heal modifier = 0%
Heal delta 125/124 (with ic + comp/w/o)

So.. to hydes test:

0. Logged on, had 17566, 738 more than I had when I logged off.
1. Buffed LC (+1344), jumped first to 18910 (+1344) then to 19126 (+1560, +216)
2. Relogged, 17566 hp.
3. Unequipped 1 item worth 568 hp, 17214 (-352 from 2)
4. Equipped same item, 17782 (+571 from 3, +216 from 2, -1128 and -1344 from 1.
5. Killed LC, 16438 (-1128 from 1)
6. Relogged, 17566 hp when I logged back in, buffed lc, jumped first to 18910, then to 19126 (see 1.)
7. Zoned to shop, 17782 (+216)
8. Unequipped 1 item worth 568 hp, 17214 (-352 from 1, -568 from 7)
9. Equipped same item, 17782 (+216 from 1, +568 from 7)

Ok, now some more theoretical numbers (using bd*3 for hp add, not counting trickle from stam):

Normal, unbuffed (0, 5, 6a): 13692 max health : 10074 max health add, where 9516 = max health add, 558 from body dev add.
Normal, with lc (1, 2, 4, 6b, 9): 15036 max health : 11418 max health add, where 10860 = max health add, 558 from body dev add.
Normal, with lc, -item worth 568 (3, 8): 14468 max health : 10850 max health add, where 10292 = max health add, 558 from body dev add.

17533 17632 15344 15245 15245 17566 17782 17509

I've noticed that buffing some + lc before I zone, tends to clear the problem more or less, resetting my hp or w/e. Atleast getting it closer to the truth.

If I buff up: some, lc, comp attrib, ic and then zone:
17533 first, then jumps to 17632 (+216!!)
Dotting myself, then doing ch, heals me to 17533, then hd tick back to 17632 (+99)
Removing said buffs:
15344 max health (with 15353 hp left).
Dot+CH, heals me to 15245, then hd tick to 15344 (+99!)
Buffing just LC + some:
17608 max health.
Dot+CH, heals me to 17509, then hd tick to 17608 (+99!!)
Zoning out:
17509 first, then jumps to 17781 HP (+272)
Dot+CH,heals me to 17509, then hd tick to 17782 (+272)
Removing said buffs:
15518
Dot+CH, heals me to 15245, then hd tick th 15518 (+273 o.O)

Some numbers again:

Basically what last tests I ran figured out:
My unbuffed hp serverside: 15245
My buffed hp 1: 17533
My buffed hp 2: 17509
Which also tells me that 1 body dev = 3 hp, bleh! (ic+attrib = 32 stam, 32 stam = 8 body dev = 33-9=24 hp, 24/8 = 3)

Also, for some reason, I suddenly have 1 more body dev that appeared somewhere along the line.. heh.
So there might be a 3 diff in hp somewhere ..

More funny numbers:

Real hp unbuffed: 15245
Buffed (o.O) hp unbuffed: 13692 or 13695 (the mysterious 1 body dev)
Difference: 1553 or 1556 worth of "voodoo" from funcom (aka hp with 0 body dev, 0 stam, 0 max health add)

Difference between "real" unbuffed hp, and the hp when I log in:
17566-15245=2321
So for some reason client thinks I have 2321 more hp when I log on than I really have.

Difference between LC-buffed hp and the hp when I log in with lc:
17566-16589=977

Difference between LC+SOME buffed hp, adn the hp when I log in with lc+SOME:
17599-17509=90

Lots of text, numbers, rambling etc... But there's my numbers atleast..
Hope someone manage to figure out something from this

[Doctorhyde]

Suggestion: include stam, body dev and max hp add total in each case?

Sure, I'll add that to the top. I don't think adding max HP is needed through for 3 reasons:

1) its bugged

2) it varies greatly based on armor (and at least I swap armor every few hours based on situation)

3) the first step of the tests -should- tell us the max HP of the subject at any given configuration.

unbuffed Stamina: 1183
unbuffed Bodydev: 1583

We could figure each out, but I think based on the tiny response so far that its already scared off alot of people I'd rather see more results.

[Malosar]

Isn't this all fairly irrelevant whilst the HP display bug is around? I mean I haven't known what my REAL hp is since 17.1 was released and we suddenly had 1-2k random HP gain in random locations.

[Doctorhyde]

Isn't this all fairly irrelevant whilst the HP display bug is around? I mean I haven't known what my REAL hp is since 17.1 was released and we suddenly had 1-2k random HP gain in random locations.

Dunno bout you, but when my HP hits 0 even when displaying lower, then I die. So, it means 1K less before dead. PvP-wise that's actually fairly huge.

Might even be a related bug or the same bug tackled a different way, but having it documented so it can be submitted in detail seems to me to be worth taking the hour or so it took to write up the post (and the 5-10 minutes it takes someone else to run the test). Things don't get fixed unless it is proved to FC it happens.

I personally don't think people are seeing a 1-2K -gain-, I think they're noticing that their HP went up after this bug was reset, and they were running around with sub-normal HP during the time before that. Even if this is because of some weird gain, I would rather know what my HP is and be able to count on it.

[Malosar]

I personally don't think people are seeing a 1-2K -gain-, I think they're noticing that their HP went up after this bug was reset, and they were running around with sub-normal HP during the time before that. Even if this is because of some weird gain, I would rather know what my HP is and be able to count on it.

People definitely are seeing such a gain, there were several threads about the HP bug when it was first noticed. I certainly don't run around with 17.5k HP (which I do at the moment) as a nanomage, I have 15k self buffed max.

Sil stated that the HP is accurate on the server, but the client is showing strange amounts. Whihc I assume means that how HP before this bug was correct. Also the fact that you can't heal this extra HP other than healdelta tends to confirm that as well.

The fact that it isn't fixed it says to me that they either aren't sure where the bug is/how to fix it, or they know how to fix it but it conflicts with another major change they made lately (eg. layers/cocoon nerf).

We could make assumptions like whatever how maxed healed HP is before delta starts ticking it up as well is our real max HP, however I don't think we should make any assumptions as such nor perform any real testing until the accuracy of our HP tally returns.

[Doctorhyde]

I actually saw the HP gain in the middle of Zods today (I watched more closely after reading your note), then later it went away, later still my HP went below what it should be. Either not the same bug, or related but it actually goes both ways.

For now I've taken to this practice for playing on BS: Never zone onto or off the BS with my HP nanos up. If I remember to kill them before clicking in the dialog box to zone, then I keep my HP where it should be.

Not really a solution when doing something like Zods or random whatnot. Its like having a playshift requirement on the nanos, but it works for those situations where I need the HP the most.

I'll go back later today and add up all my HP items and Bodydev just to confirm that the level I expect to see is "right" and not inflated.

Either way, running the tests and posting them for FC to see can only help them find the issue and finally fix it. And the fact that it was reproducibly different for an Enfo with the same buffs should go a way to helping track it if it is some form of gear issue.

[Cheapthrill]

Definitely a gain for me, i have 20k according to client when in reality i only have ~18k self buffed before heal proc.

Zoning generally gives me a better idea of my what hp really is till i do something that affects my hp when it shoots up again and only heals up with Heal Delta tick.

PS wouldn't APF fence help ascertain whether the server is using different figures in relation to what your client is telling you visually?

[Malosar]

PS wouldn't APF fence help ascertain whether the server is using different figures in relation to what your client is telling you visually?

Or along the same lines and much easier to test, spawning a pocketboss which usually hits you for all but 1 hp?

[Phenox]

Or along the same lines and much easier to test, spawning a pocketboss which usually hits you for all but 1 hp?

Or getting hit by a 40% capped attack in pvp and doing the maths

[Cheapthrill]

Don't have any pbs to spawn :P

I hit the fence a couple of times earlier when i was bored and didn't have much luck replicating the bug.

Though the amount was always less than my client was visually telling me my hp was, yet the amount i calculated my hp to be at.

[marvison]

I have the same problem om my fixer

Marvison/RK2/fixer/Opifex/220


I lost near 1500-2000 hp regulary (sometimes zoning, sometimes just run). This is the amount of hp I gained after 17.1 patch without changing my setup (I had 13000 hp before, and 15000 after).

I hav'nt the time to do all measurement but i can tell you :
- it's not depending of my hp buff (behe, doc team hp)
- i have reseted Enhanced Heal 7 => nothing changes

Setup with 2 arul, 4 penultimate ofab and 1 normal ofab

Moreover, my HOT can't heal this hp lost. They refuse to work on them. Only heal delta work.

[Ober]

Hmm.. a thought just struck me.. hp seems ok on testserver

atleast, if memory serves me well

[Hildegaard]

I am so glad to know this is not just my imagination!

Yes, major HP weirdness

[Rockempire]

Even if this is because of some weird gain, I would rather know what my HP is and be able to count on it.

I concur. I unexpectedly died yesterday with about 10-15% left in the red bar.