The first responses of this thread are golden. Abunari, Bionitrous, Lucid, and the others really have the issues surrounded. These views should form the basis for all future changes.
Which brings me to another point Cosmik - ultimately the most important one...
The time for talking is long over. How many times must the same concerns be repeated by your custumers?
Your company is 95% wind, 5% action.
At this rate, your epitaph is going to read: Funcom, they talked a good game, but never made it.
Honestly, listen to your custumers and then act quickly. We just want to have some fun... that's all we ask.