Wow if this is the case then all these games must be screwed up.Quote:
Originally posted by Kuroshio
However, Sony Online Entertainment and their Customer Support Representattives are responsible for the creation and enforcement of Policy in those games. Same goes for Turbine/Microsoft
Rest assured that this model does not exist in very many industries. Guess it's a cost saving measure letting less expensive labor have this type of function.
In traditional business, this would be the equivalent of letting human resources make executive decisions.