sorry to hear of your woes Claire
Just the other day I spent 3 hours outfitting a character with all new implants, a full suit of 100+ graft, ql 100 coat, etc. I was disconnected right as I finished. When I logged in, the armor, implants, coat, was gone. I had duplicate stuff of a few other items, obviously none of them any good, so I definately didnt make out. Lost only around 1 mil in stuff, but I was really bummed.
Point is I cant fathom how bummed you would be.
Still, something as important as 200 mil nano that your whole happiness in AO hinges upon, I would think you would be more careful. If you did trade it to the bot.... I dont think funcom has to do anything. These things happen. You either shrug it off, or be more careful.
If it was a game bug, well, that happens too. Lost over 5 million on a transaction as right after we made the deal, the zone crashed. Guy I traded with said he didnt have the money, yet I certainly didnt.
In cases like that, I am not sure if I think Funcom should be responsible. It sounds like UO doesnt do it, and it took EQ 2 years to, for reinbursement of lost items. I can only imagine all the /petitions they get, and how nasty people can be when they send the petitions. Stating company policy, thats what these volunteers have to do. When an ARK says his own speel, look at the reactions people give. The ark obviously wasnt correct in stating that Trade is buggy, too bad.
Thats not something he should, or could make a statements towards. He is not a developer or high level official. Hes just a person.
In the end, I think people should cut Funcom more slack. Its a game. Everything is replacable.
If you really dont want to play, then end your account, and move on... if you do want to play, you have to take the good with the bad and make the most out of it.
I think Cz is right on with his approach.
Sorry again Claire.
Everyone else that can only swear, hurl insults, say junk like "Down with Funcom" needs to grow up and chill out.
Just my 2 credits.
Funcom WILL get it once they have no customers...
Hi,
I too have experienced this problem. And I too have made that decision.. I have already cancelled my four other accounts for AO for my kids and will cancel this one as soon as another game I am waiting for comes online.
I had intended on keeping AO going because I like the game and the premise. But I have been screwed too much and have read too many posts about people being screwed over. But most importantly I am tired of being treated like this by Funcom. They obviously do not want my money so I am more than happy to give it to another company that at leasts helps their customers.
Funcom will figure all this out soon I am afraid. Other games are coming up for release and I am willing to bet there will be a MASS exodus. Very soon Funcom is going to look up and say "Where'd all our players go and why?" Well they will be able to finally read all these posts and hopefully the lightbulb will go on.
Your players are gone because of YOU and your treatment of your paying customers.
I know one thing.. I will NEVER EVER subscribe to ANY other game or product released by Funcom.
Malakie