Re: Retail, pre-order, download and launch
Quote:
Originally posted by Cz
I see some questions about these topics, and would like to give you some feedback on them.
Retail and pre-order
Many retail stores, especially in Europe, do not have the Notum Wars on the shelves yet. This is very unfortunate, but nothing we can do anything about. We have shipped the boxes off to our distributors (both retail and pre-order), and have no control of international distribution, customs, transport routes, or local distribution.
Download
Basically, a download offer would undermine our retail partners' sales, and we're not going to do that.
Launch day
Today we launched. We postponed it one day, due to Thanksgivings, and the fact that close to nobody would have the product yet. Today, a lot of players have recieved their box, or can obtain the box from a retail store, and we see people registering and using the new features.
Some have suggested that we remove the ability to place towers until more players have the box. This is basically telling the customers who have bought the product that they can't use it (or at least the main feature in it), and not something we see as a valid option.
{Added:
We will of course make sure to take this whole situation into account in future releases, and plan for avoiding such difficulties.}
what retail chain? no one will stock your game because the first one was released in such a god awful form. ALL I WANT IS A KEY, I DONT NEED A DISC, A BOX, OR A GOD AWFUL MANUAL.
Re: Retail, pre-order, download and launch
Quote:
Originally posted by Cz
Download
Basically, a download offer would undermine our retail partners' sales, and we're not going to do that.
[/B]
Yeah... It's much better to undermine the customer. I would think the customer is way more important to the life of the product. Maybe that's just me though.