Once I found the App Data folder (I typed c:\%appdata%) I was able to follow your instructions in your post #3 above ... it took me awhile to make sure I was in fact following them correctly, but it seems to have worked for the first toon I tried.
Only problem I had was that I could not find the dockarea stings you mentioned in the last bullet item. Was I supposed to open each dockarea until I found one with "friends" inside?
Thank you again
Kinnik