If you want to read the whole list: http://community.anarchy-online.com/articles/976LGoals for the Themis Group's engagement at Funcom include:
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- Moving towards a "zero surprises" philosophy with regards to player notification of fixes and changes;
- Prioritizing development efforts on issues (such as bugs) which are most damaging to player satisfaction.
Now if you read the patch info, you will find no mention of the words "no" and "mission running" in the same sentence, as a matter of fact, you won't even find mission running even mentioned in the whole patch info. Still they have removed it alltogether from the game. Is this what they call "zero suprises"?
As for the bug part, I don't even have to comment on that one. You all know what I'm refering to.