IN case you dont understand then you havent played ther game, its when you and your team are running and get sent back 5 rooms, by then a mob has spotted you and you are unable to help a teammate who gets mauled because 1/2 your team was warped back 5 rooms, this also applies outside.
Now for the tower battles, you made this expansion for tower battles
fix the servers to handle the clients,
there is nothing more frustrating then having 400k ping on a cable broadband modem while trying to help yout a teammate in a tower battle, then realizing you are dead because someone targeted you, shot you and killed you before you even knew it
everquest doesnt have these kind of problems. i think after the number of copies of NW that you should be able to handle the clients for "overcrowding and crowd control"
you made the game for this, you should have foreseen this as well
fix it