Ok, I have been called the queen of chat, chatmistress (both in a nice way), and who knows what else...Thanks for the compliments, but I still mistell more than most of you :P ...but I got to thinking (oh no, Cat is thinking, head for the bunker!), "maybe there is a neat, simple way to make it even MORE reliable and useful?"
Many of you/us use a messenger program to send messages, as the chat client still leaves much to be desired...So instead of or addition to that, for Urgent tells, why not have a way to add a sound to those on your preferred buddy list, or even make a third (pageable) section for those who can always have extra special access to you, so when they send you a tell you get a sound like a beeper, so if you are fighting you know that it is urgent. Give us also the option to use sounds or not, so if it is not urgent, we will not annoy the person at the other end...Seems with the addition of voices, this would be even easier now...
I also have seen some using a script or proggy to say "hi, I am in a mission getting pummelled now but will get to you as soon as I can" message, instead of having to ie and use the "User is currently AFK." Having a set of buttons or scripts to automagically respond depending on what we are doing when we might be covered up with battle spam or tells would be nice.
Lastly, as FunCom is adding more and more irritating and potentially useless messages to our chat window, please remember that some of us will always need/want a way to turn it ALL off, and you have added some that we cannot remove or ignore...thanks