Quote Originally Posted by Emma View Post
I renewed mine on June 27th and it is still not fixed ... no armor, no katana, no cans. I tried online chat as mentioned above and was told they could do nothing, that I had to wait on the email customer service. I sent them an email more than a week ago and they have sent me nothing beyond the auto response opening the ticket.

Emma
I got mine on Tuesday of this week. There was an offline GM response to my petition. I never, Never heard from the customer service email folks. Nano can plus vacuum packed armor pack that included the katana.

Emma