Going to keep it short and sweet.
1) A new installer that isn't a single huge EXE file and takes forever for modern anti-viruses to scan ("But you can disable your anti-virus!" **** you ****ing dip**** lazy *** ********)
2) Annoying small things everyone knows about, yet have not been fixed
3) Save character preferences server side! I shouldn't have to move my windows around on every computer I own!
4) Rubi-Ka needs an XP boost
5) Omni / Clan only items need to be hackable or have copy / paste / re-textured versions of the same items
6) The current PvP title system is horrible
7) Two NCU windows, 1 for hostile, 1 for friendly
8) Make life better for new players
9) Basic Org Tools! We shouldn't need bots / third party content
10) Use AORK / AOSL as the default maps! Link to those
11) Give us release dates! Don't act like it's coming along swimmingly week after week for a year, it isn't fare to the player base. Sure, you might not know when it is going to be done exactly, but this is really annoying.