My first time experience with petition i had yesterday. Waiting for more then 1 hour, no reply.
Trying logging in and off, for auto help did not work.
Today, same problem still stuck and no response. Finaly discovered / terminate . That worked.
Thanx to the super ingame help for our ever afk in game helpers.
I hope this is a 1 time experience. This bad experiences are just what made me leave other online games. No ingame help, no response, etc.
Hope this will change asap.