Regarding being nice to newbies: i love how everyone
on forums is always very helpful, voluntarily spends countless hours explaining stuff to new players, helps them do the quest, gives away items, and generally everyone is always so nice they would give their kidney to a newbie if it was neccessery.
But when you get ingame and try to actually experience some of that charity, ohh yeah, that's when the fun begins.
We aren't nice to newbies. We aren't. There is no discussion about it. We aren't nice - but do you want to know why? Its because the learning curve and money farming curve for starting players in AO is so steep, even the pope wouldn't have the patience to help everyone everywhere all the time.
Honestly, i don't mind helping people , but i play this game to have fun, not to function as a fulltime school teacher. I turned of OOC 3+ years ago, i stopped answering random questions about my professions 2+ years ago, unless its the other "veterans" asking my opinion. Only remaining thing i can force myself to do, is making free carb and implants for lowbies, and i know plenty tradeskillers dont even do that, and have set very minimal prices for their services to avoid making lowbie stuff.
So yep, we can try and help , but AO needs more build-in ingame feedback. Updating the profession descriptions would be a good start.