With the Forums acting like a voice for the people, you could say that funcom operates a democratic environment for players where, they can voice theyre views to make a difference.
However after playing this game there seems to be a lack of communication etween funcom and its customers.
More like a dictatorship, where we pay for the service and demand changes but we get no results.
In real life i work for a large insurance firm that takes care of its customers, because all of our board members realise and understand that the customers are the foundation for the business. If you dont keep the foundations well maintained then the house will come tumbling down so to speak.
Its about time funcom started to make a difference for the loyal players of AO. Employ more staff if need be, but drastic actions need to be taken ASAP.
If this game was not a MMORPG and was just a standard game on the market would it sell?
NOT A CHANCE! with so many bugs and promises not being kept, getting us excited with the new concepts that you intend to introduce is all a load of C**P.
There fore i know that myself and many other players will stick with the game untill the release of SWG and if things arent any better then im afraid its bye bye AO Hello SWG!
To put it in a more abreviated manner:
GET YOUR ACT TOGETHER FUNCOM AND START LISTENING!