Currently, new players enter this world and meet little help, and many times outright hostility by other low level character rerolls who for some strange reason pay to play a game they love to trash talk.
Perhaps there could be a moderated channel for new players that all ARKs (or maybe create another position), would be on. That way they could be helped and not feel alone. (Assuming these ARKs or whoever didn't just gag the channel.) Just a thought. As it stands now, AO is not exactly a friendly place to get started.