Just for information for other players who could make like me.

Im not complaining, just Informing because i could not find ANY official information about that.
(if there is, can someone give me a link or else because i really really looked for it before making such a mistake)

For the players who (for a reason or other) did not claim their OnLine surprise ONLY.

You can't claim it on Both Dimmensions !!!!
If (like me) you have 2 Gift, one on each Dimmension it was a Bug.

They fixed it now.
if you are lucky and have 2 gift, they won't delete any double item.

So, if you have (like me) 2 accounts and claim for it for your second account ! be sure to be on the right dimmension. (not like me)

That's all.
(sorry if there is strange words or else, im French)