/tell bug

I picked up my NW disk, put it in, and my only option was [play].
I put in my CDkey and off I went. (woo hoo, i drove 125 miles for a CDkey... feelen bitter)
/voice did not work. It turns out that you have to REINSTALL AO using the NW disk to get the /voices folder to install, but the autorun.ini file does not give you that option.

Solution:
D:\setup.exe
ignore all messages about "you already have AO"
the setup will only take a few seconds as all it has to do is copy over the /voices folder and register its path.

Also:
Funcom: Fire your QA team.