reclaim and crashing servers.

Just thought i should warn you all about this.
As i was looting my items out of reclaim today in broken shores the server fell down when i was halfway done looting.
This caused me to lose all the items i already had looted out of the reclaim terminal, since they diseappered from the reclaim, but didnt show up in my inventory.
Tried to petition about it, but all i got was a sorry, cant help you..
So i guess the morale of the story is, dont play with unstable servers, because if you do die and the server does down.... Well you end up like me i guess..

Now.. on a side issue.. How friggin hard can it be to save your char every time you add something to your inv? they seem to manage it every time something goes out, so why not when you add something aswell?