Originally Posted by
Colrain
I recall /shop claim working for months after the GMS went away. We had folks return after a long absence in anticipation of the merge happening before year-end. For all of them, their items were claimable using the command.
However, I am su****ious that the old GMS shop information was stored with a toon's old/pre-merge character ID. I believe Funcom has said they did not make any "mapping" of old ID's to new ID's, that is why we all needed to re-do all our preferences and backpack labels. If that is the case it may be that old GMS credits and items not claimed before the merge are lost or extremely difficult to recover. Not good news for returning players.
Colrain